Waterfront Events - Terms and Conditions

Effective Date: January 1, 2025

Welcome to Waterfront Events, a website operated by Waterfront Entertainment Ltd, part of The Waterfront Group of Companies. These Terms and Conditions (“Terms”) govern your use of our website and services, including ticket purchases.

By accessing this website, purchasing a ticket, or attending an event, you agree to these Terms in full. If you do not agree, please do not use this website.

  1. Company Details

The Waterfront Group of Companies consists of commercial and residential developments and associated businesses throughout the islands of Bermuda.

The Group’s registered Office is located at :
H.P. House
21 Laffan Street
Hamilton HM 09
Bermuda

Contact: events.contact@thewaterfront.bm

  1. Use of the Website

You agree to use this website only for lawful purposes. You must not:

  • Use the site in any way that causes or may cause damage or restrict access to the website
  • Use the website to transmit unsolicited commercial communications (spam)
  • Attempt to interfere with its security or functionality

We reserve the right to suspend or terminate access at our discretion.

  1. Ticket Sales
  2. a) Purchasing Tickets

All ticket purchases made through this website are subject to availability and confirmation of the order price. Once your order is confirmed and payment is processed, you will receive a confirmation email with your ticket(s).

  1. b) Payment

All payments are processed by Waterfront Entertainment Ltd using secure third-party platforms. By submitting payment details, you confirm you have the right to use the payment method.

  1. c) Pricing

Prices listed include applicable taxes unless stated otherwise. We reserve the right to change prices at any time, but such changes will not affect purchases already made.

  1. Cancellations, Refunds & Exchanges

Unless otherwise stated on the event page:

  • All sales are final – no refunds or exchanges
  • If an event is cancelled or rescheduled, we will offer a refund or replacement ticket, where applicable
  • Refunds, if approved, will be processed using the original payment method
  1. Attending Events
  2. a) Entry

You may be asked to present your ticket (physical or digital) and a valid form of ID. Entry may be refused if:

  • You do not meet the age restriction (if any)
  • You are intoxicated or behaving inappropriately
  • You are in possession of prohibited items
  1. b) Behaviour

We reserve the right to remove any person from an event for behavior deemed disruptive, dangerous, or disrespectful to staff, performers, or other guests.

  1. c) Photography & Media

By attending an event, you consent to being photographed or filmed. These images may be used for promotional purposes. If you do not wish to appear in such media, please notify a staff member at the event.

  1. Event Changes

Event details (date, time, lineup, location) are subject to change. We will notify you of significant changes via the email provided at checkout.

  1. Intellectual Property

All content on this site (text, images, logos, branding, design) is the property of Waterfront Entertainment Ltd or its licensors. You may not copy, reproduce, or distribute any part of the site without our written permission.

  1. Privacy

Please refer to our Privacy Notice (linked on the site) to understand how we collect, use, and protect your personal information.

  1. Liability Disclaimer

To the fullest extent permitted by law:

  • We are not liable for loss or damage arising from the use of this website or attendance at any of our events
  • We are not responsible for the acts or omissions of any third-party service providers
  • We do not guarantee that this website is free from viruses or other harmful components
  1. Indemnity

You agree to indemnify, defend, and hold harmless Waterfront Entertainment Ltd, its affiliates, and employees from any claims, damages, or liabilities resulting from your use of the site or your conduct at events.

  1. Governing Law

These Terms are governed by the laws of Bermuda. Any disputes will be subject to the exclusive jurisdiction of the courts of Bermuda.

  1. Amendments

We may update these Terms from time to time. The latest version will always be posted on our website. Continued use of the site and attendance at events indicates your acceptance of the revised Terms.